Acceptance of Terms
These Terms of Service form the rulebook for using the storage units, vehicle spaces, and related services of Two By Four Taylorsville Storage, LLC, and for using the website www.twobyfour.lat. By reserving a unit, signing a rental agreement, occupying a space on the yard, or submitting a form through the website, you agree to these Terms. If you do not agree with any part of them, please do not use the services, and let the office know so we can answer questions before you decide.
These Terms work together with the individual rental agreement you sign for your unit. Where the rental agreement addresses a subject in more detail, that agreement controls for your specific tenancy, and these Terms fill the gaps and apply to the yard and the website as a whole. We have written both documents to be read by ordinary people, and we invite you to ask the office to explain any clause that seems unclear before you sign.
Who We Are
Two By Four Taylorsville Storage, LLC is a limited liability company organized under the laws of the United States, operating a fenced, floodlit self storage yard in Sandy, Utah. The company offers self storage units, climate-controlled bays, vehicle and trailer spaces, business inventory storage, packing and moving supplies, and pickup and delivery coordination, all described on the services page of this website.
Our office is located at 3146 E Secret View Dr, Sandy - 84092-4951, United States (US). You can reach us by telephone at +17199748268 or by email at ask@twobyfour.lat. The website and reservation tools are developed and operated by the developer TwoByFour on behalf of the company. All references in these Terms to we, us, or the yard mean Two By Four Taylorsville Storage, LLC, and references to you mean the tenant, prospective tenant, or website visitor to whom these Terms apply.
Definitions
Several terms carry specific meanings in these documents. A unit is any self enclosed storage space, drive-up or interior, that we rent for the keeping of personal or business goods. A space is an outdoor area in the fenced lot assigned to a vehicle, boat, camper, or trailer. The yard means the entire fenced property, including drive lanes, the office, and all units and spaces. A tenant is a person or business that has signed a rental agreement and holds a current right to use a unit or space.
A gate code is the personal numeric code issued to a tenant for operating the entry gate. The rate board is the posted list of current prices shown on our homepage and in the office. Business hours are the office hours posted on the contact page, which are distinct from gate hours, since tenant gate access runs around the clock. Occupancy date means the first day of the billing period in which you take possession of a unit or space.
Eligibility to Rent
To rent a unit or space you must be at least eighteen years old and legally able to enter a binding contract. We require a government issued photo identification at the time of signing, and for business accounts we record the entity name and the name of the authorized representative who signs on behalf of the entity. The person who signs is the person responsible for the account, payment, and the contents of the unit.
We may decline a rental where identification cannot be produced, where a prior account with us stands unpaid, or where the intended use of the space would violate these Terms or the law. We apply these rules consistently and without discrimination. If a reservation is declined for any reason, any amount already paid for a period that has not begun is refunded in full.
Description of the Services
We provide self storage on a month-to-month basis in eight unit sizes, from small closet-scale bays to deep drive-up units that hold the contents of a small home. Interior climate-controlled bays hold a steadier temperature for goods sensitive to heat and cold. Outdoor spaces accommodate cars, boats, campers, and trailers. The office sells packing and moving supplies, and our coordination service arranges haulers for load-in and load-out jobs that you request.
The services are delivered at the yard in Sandy and described in detail on the services page of this website. Availability changes as units are rented, and the rate board is updated as inventory shifts. Photographs and diagrams on the website are representative; the binding description of the space you rent is the one written in your rental agreement, including its size, location, and any features noted at signing.
Reservations and Rental Agreements
A reservation holds a specific unit type for up to forty-eight hours at no charge and with no deposit. A reservation becomes a tenancy when the rental agreement is signed and the first period is paid. We can hold dates beyond forty-eight hours by written arrangement, and if a reserved unit has been promised to someone else after the hold lapses, we will offer the nearest available alternative rather than simply canceling on you.
The rental agreement records the unit number, the monthly rate, the billing day, the authorized users of the gate code, and any special conditions. Only people listed on the agreement may be granted gate access, and adding an authorized user is a simple counter procedure. You should read the agreement before signing, keep your copy, and bring any question to the office; the staff can walk through the document clause by clause.
Payment Terms
Rent is due in advance on the billing day stated in your rental agreement, which is monthly unless a longer billing period is arranged. We accept the payment methods posted at the office, and payment records are maintained so your account history can be reconstructed. There is no deposit and no administrative fee at signup, and the rate on your agreement holds for as long as you occupy the unit, subject to the changes described in these Terms.
If the posted rate board changes, existing tenants keep their agreed rate; a rate adjustment for an existing tenant requires advance written notice in the manner described in the rental agreement. Business accounts may be billed on monthly, quarterly, or annual cycles by arrangement. Receipts are issued for every payment, and you can request a statement of your account at any time through the office.
Late Payments and Lien Rights
If rent remains unpaid after the due date, the account becomes delinquent and the office will contact you through the phone number and email on the agreement. A late charge, where applicable under the rental agreement and state law, is applied as stated there, and gate access may be suspended until the account is brought current. Suspension of gate access is an administrative measure to protect the lien process, and our office will always tell you plainly where your account stands and what will resolve it.
Storage liens are governed by applicable state law. If a delinquency continues through the notice periods the law requires, we may enforce the lien, which can include denying access, and ultimately selling the contents of the unit after proper public notice. Selling a tenant unit is a last resort that this office works hard to avoid; most delinquencies are resolved with a single conversation, and we would rather arrange a realistic payment plan than proceed toward a sale.
Access and Use of Units
Your gate code works around the clock, every day of the year, and coded entries are logged for the security of the yard. You may access your unit at any time the gate is operational, subject to short maintenance windows that will be posted in advance when they affect more than a brief delay. The drive lanes must stay clear for fire and vehicle safety, so loading and unloading should happen at your door or in the marked staging areas rather than in the lane.
You agree to use the unit for storage only, to keep the door closed and locked when unattended, and to keep the space in the condition you found it. Appliances or equipment that draw continuous power may be connected only where the agreement expressly permits it, and space heaters, open flames, and fuel burning devices are never permitted inside units. Locks must meet the standard posted at the office, and a lost key or forgotten code is resolved at the counter with identification.
Prohibited Uses and Stored Goods
Certain goods may never be stored on the yard, and the list exists to protect every tenant as well as the company. The following are prohibited: living animals and plants; perishable food; hazardous, flammable, or explosive materials, including fuel cans, fireworks, and pressurized gas; illegal substances and goods acquired unlawfully; firearms and ammunition where prohibited by law; documents or property whose storage violates any regulation; and anything that emits odor, moisture, or noise to the harm of neighboring units.
The unit may not be used as a residence, workshop, garage for repairs, or place of business open to the public, and no signage may be displayed on the door without written permission. If prohibited goods are discovered, we may require their immediate removal, and where the law or safety requires it, we may engage authorities or disposal services at the expense of the responsible account. When in doubt about an item, ask before you store it; the office answer is quick and definitive.
Termination and Move Out
Because every tenancy is month to month, either side may end it. You may move out at any time with ten days notice by telephone or email, and there is no exit fee. To close an account cleanly: empty the unit, sweep it, remove your lock, and walk the unit with the office or send a photo of the empty, unlocked space. Billing stops on the day the walkthrough is completed or the photo is received, not on the day you finished carrying boxes.
We may terminate a tenancy for material breach, including nonpayment handled under the lien process, prohibited use of the unit, or conduct on the yard that endangers people or property. Where termination is for cause and safety allows, we give notice and a reasonable window to remove goods as the law requires. Goods left in a unit after an account closes without a walkthrough are handled under applicable abandoned property rules, and the office will attempt contact through every channel on file before that path is taken.
Insurance and Risk of Loss
The goods you store remain your property and at your risk. The company does not insure the contents of units, and rent does not include contents coverage. We require every tenant to keep the contents insured, either through a homeowner or renter policy that extends to off-site storage, through a storage insurance product, or through a commercial policy for business goods, as described at signing.
Proof of insurance may be requested where our insurer requires it, and the office can explain the accepted options in minutes. Losses caused by events such as fire, flood, storm, theft by third parties, or the acts of other tenants are matters for your insurance, and the company is not the insurer of last resort. We maintain insurance on our own buildings and operations, which is a different thing entirely, and we keep the yard maintained, lit, and alarmed precisely because prevention is the best insurance conversation.
Limitation of Liability
To the fullest extent permitted by law, the liability of Two By Four Taylorsville Storage, LLC for any claim connected to the services or the website is limited to the total rent paid by you for the three months preceding the event giving rise to the claim. The company is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of use, or loss of data, even if advised of the possibility of such damages.
Nothing in these Terms limits liability that cannot be limited by law, including liability for gross negligence or willful misconduct where such a limit is prohibited. Certain states do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you, in which case the law of your state applies to the extent it conflicts. The balance of the Terms continues in force regardless.
Indemnification
You agree to indemnify and hold harmless Two By Four Taylorsville Storage, LLC, its members, managers, and employees from claims, damages, losses, and expenses, including reasonable attorney fees, arising out of your use of the unit or space, the goods you store, the conduct of people you bring onto the yard, or your breach of these Terms or the rental agreement. This protection extends to claims made by third parties who are affected by the way the unit or space is used.
The obligation does not apply to claims caused solely by the gross negligence or willful misconduct of the company, and it does not shift responsibility the law places on us. If a claim within this section is made, we will notify you using the contact details on your agreement, and you may participate in its defense with counsel of your choosing. This section survives the end of your tenancy for events that occurred during it.
Disclaimers
The website is provided as a description of our services, and while we work to keep rates, sizes, and availability current, the information on the site is offered as is and as available, without warranties of any kind beyond those the law does not permit us to disclaim. The binding terms of any rental are those in the rental agreement you sign, and the rate board reflects live inventory that changes with demand.
We do not warrant that the website will be uninterrupted or error free, that the gate system will never experience a maintenance pause, or that climate conditions in a bay will remain within a precise band through a power interruption. What we do warrant, plainly, is that we will maintain the yard with care, respond to reported problems quickly, and deal honestly with every tenant. Descriptions of the yard in advertising materials are subject to these Terms and to the rental agreement.
Website Terms of Use
The content of www.twobyfour.lat, including text, layout, graphics, and code, belongs to Two By Four Taylorsville Storage, LLC or is used with permission, and it may not be copied for commercial use without written consent. You may browse the site, print pages for your own reference, and share links freely. You may not scrape the site, attempt to breach its security, submit false information through its forms, or use it to transmit unlawful content.
Messages you send through the contact form are handled under our Privacy Policy. Rates shown on the website are not offers capable of acceptance at a distance; a rental is formed only at the office or by signed agreement. If any part of the website misstates a price or availability, the office record controls, and we will correct the site promptly once informed.
Governing Law
These Terms and any rental agreement are governed by the laws of the State of Utah and the applicable laws of the United States, without regard to conflict of law rules that would apply the law of another jurisdiction. The storage lien process referenced in these Terms is governed by the specific state statutes that regulate self service storage facilities, and nothing in these Terms waives a protection the law gives you that we cannot waive.
Where a consumer protection statute in your state grants you rights that differ from these Terms, that statute controls to the extent of the difference. The remainder of these Terms continues to apply, and our office will always apply the version of the rules most favorable to you where the law presents a choice.
Dispute Resolution
We ask that any dispute start with a conversation. Most disagreements about billing, damage, access, or move-out condition are resolved at the counter once the facts are laid out, and the office is authorized to fix genuine errors immediately. If a conversation does not resolve the matter, send a written summary of the dispute to the office address or email, and a manager will respond in writing within a reasonable time.
Where the dispute still cannot be resolved, either side may pursue the remedies available in the appropriate state courts located in the county where the yard operates, or in a small claims forum if the claim qualifies. Nothing in this section prevents either side from seeking urgent relief where property or safety is at risk. If the law of your state requires a mediation or arbitration step before litigation, that step applies as the law directs.
Changes to These Terms
We may update these Terms from time to time to reflect changes in operations, insurance requirements, or the law. The current version is always posted on this page with the date of the last revision at the top. For changes that materially affect current tenants, such as new insurance documentation requirements or changes to the lien process, we give advance written notice by email or at the office before the change takes effect, as the rental agreement specifies.
Continuing to occupy a unit after a change takes effect constitutes acceptance of the updated Terms. If a change is unacceptable to you, the month-to-month structure means you can close the account with ten days notice and no penalty, and we will help you find a sensible path for your goods rather than box you into a term you no longer want.
Contact Us
Questions about these Terms, requests for a copy of your rental agreement, notices of move-out, and dispute summaries all reach the same office. Telephone +17199748268, email ask@twobyfour.lat, or write to Two By Four Taylorsville Storage, LLC, 3146 E Secret View Dr, Sandy - 84092-4951, United States (US). Office hours are posted on the contact page of the website, and email is read on business mornings.
If you need these Terms explained in simpler words, ask. The office staff will sit down with any prospective tenant and walk through the agreement before signing, because a tenant who understands the rules is the best neighbor a storage yard can have. Thank you for reading the whole document; that habit alone makes you the kind of renter every yard wants.